Cultivating Overseas Reputation | Successful Acceptance of Artistic Straw & Telescope Straw Equipment for Long-term Client in Afghanistan
Recently, new equipment for our long-term cooperative client in Afghanistan has passed acceptance. Based on the stable operation of their existing U-shaped straw production line, the client purchased 6mm and 8mm artistic flexible straw making machine and telescope straw production lines to enrich its product portfolio and explore the high-end local straw market.
Building on our previous cooperation with stable equipment performance and excellent yield rate, the client reselected our company. Artistic flexible straws and telescope straws making machines. Compared with U-shaped straws, they require higher forming precision and stricter control over tube blank parameters. The client had concerns about commissioning difficulty of the new production lines.
To answer the client’s questions, our technical team carried out equipment and technical briefings, explaining the forming principles, commissioning specifications and troubleshooting solutions for the two types of straws making. In addition to standard operation manuals and videos, we customized illustrated technical documents covering core points including installation & commissioning, startup and shutdown procedures, and tube blank control for easy learning by the client’s on-site operators.
Given the long overland shipment with multiple transshipments to Afghanistan, we enhanced shipment protection: fasten all fittings, mark alignment marks on key components and install shock-absorbing protection to reduce risks caused by vibration during transit.
With technical consultation, on-site machine testing and delivery of complete technical documents, all concerns of the client were resolved. The client recognized our equipment quality and overseas supporting services, and the project was accepted successfully. Repeat orders from long-term clients confirm overseas recognition of our equipment and service capabilities. Moving forward, we will continuously upgrade straw production line solutions, improve overseas technical services and empower global clients to achieve stable production.
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